Privacy Policy

Privacy Policy

Introduction

At https://red-kraton.kratom-planet.com (hereafter referred to as “Red Kraton,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  • Red Kraton website and its subdomains
  • Mobile applications developed by us
  • Online services provided through our platform
  • Products sold or marketed on our website

Please be informed that this policy does not extend to third-party platforms, applications, or services accessed through links or integrations on our site. These external entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy outlines the ways in which we interact with users and process personal information:

  • Account Creation and Use: When you create an account on our platform, we collect account details such as your name, email address, and password.
  • Transactions and Services: We process payment information when you make purchases or subscribe to our services. This includes financial data and shipping addresses.
  • Communication: By signing up for our newsletters, emails, or other communications, you agree to receive marketing and informational content from us.
  • Website Interaction: Visiting our websites may result in the collection of data through analytics tools and tracking technologies.

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services:

  • Account Information: This includes user names, passwords, email addresses, and profile details.
  • Payment Details: We securely store payment information for seamless transactions, including cardholder data and billing addresses.
  • Financial Data: For subscription plans or premium services, we may collect banking information for processing payments.
  • Purchase History: Records of your purchases, products viewed, and order details are maintained for analytical purposes.
  • Mobile Device Identifiers: We may access unique device identifiers to personalize content and improve app functionality.
  • Location Data: With your consent, we can gather location information to provide relevant local services or promotions.
  • Feedback and Reviews: Your feedback, product reviews, and ratings help us enhance our offerings.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms.
  • Product Interaction: Details about the products you view, search for, or interact with are tracked for marketing purposes.

Cookies and Tracking Technologies

Red Kraton uses cookies and similar technologies to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: These ensure basic functions of our websites, such as enabling login sessions.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that balance business requirements with your right to privacy:

  • Personal data is retained for as long as necessary for the fulfillment of the purposes for which it was collected, unless a longer retention period is required by law.
  • Once the retention period expires or when data processing is no longer needed, we securely delete or anonymize the information.

Your Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access and Rectification: You can request access to the personal information we hold about you and ask for corrections if it’s inaccurate.
  • Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your data.
  • Restriction or Object: You may restrict the processing of your data for specific purposes or object to certain uses.
  • Data Portability: We can provide a copy of your personal information in a structured format, allowing you to transfer it to another controller.
  • Object to Processing: You have the right to oppose the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

Red Kraton reserves the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements:

  • Any modifications will be posted on this page with a revised effective date.
  • Continued use of our services after policy updates constitutes acceptance of the updated terms.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]
Address: [Red Kraton Privacy Team Address]